STANDARD TERMS AND CONDITIONS

The following Terms and Conditions apply to all courses booked with Learning IT unless alternative Terms and Conditions have been agreed in writing.

REGISTRATION
A signed booking form must be completed in full and returned to Learning IT prior to the commencement date of the training. 

On receipt of a completed booking form Learning IT will issue a booking confirmation and joining instructions.

SUBSTITUTION, CANCELLATION AND TRANSFER
The Customer may substitute a Delegate on a Course upon notifying Learning IT in writing at no additional charge subject to the new Delegate meeting the published prerequisites.
The customer agrees to pay the following charges to Learning IT in the event that for whatever reason a delegate fails to attend, cancels, transfers or withdraws from a course without providing at least 20 working days' written notice prior to the scheduled start of the course. In this respect, a cancellation fee refers to a specific course date and therefore a transfer to a later course counts as a cancellation.

Written Notice of Cancellation or Transfer - Public Scheduled Courses
11-20 working days: 50% of course fee
0-10 working days: 100% of course fee

Written Notice of Cancellation or Transfer - Public scheduled Course booked as part of a Track or Prepaid vouchers
11-20 working days: 50% of course fee
0-10 working days: 100% of course fee

Written Notice of Cancellation or Transfer - Closed or Company Specific Courses
0-30 working days: 100% of course fee

PAYMENT TERMS & METHODS

Public Scheduled Courses
Unless otherwise stipulated by Learning IT, fees for all public scheduled courses are payable 20 working days prior to course commencement, or at time of order where this is less than 20 working days before course commencement. If we do not receive payment we reserve the right to cancel the course booking.
Closed OR Company Specific Courses
Unless otherwise stipulated by Learning IT, fees for Closed or Company Specific Courses are payable within 30 days from date of invoice, or at time of order where this is less than 30 working days before course commencement. If we do not receive payment we reserve the right to cancel the order.

Accepted payment methods are: cheque (made payable to Learning IT Ltd), bank transfer or credit card.

CANCELLATIONS AND CHANGES TO COURSES BY LEARNING IT
Learning IT will make all reasonable endeavours to ensure any Training Course for which bookings have been accepted is not cancelled, we reserve the right to cancel, change or re-schedule any course without prior notice. 

If it becomes necessary for Learning IT to cancel a course, irrespective of the amount of warning given attendees will be offered alternative dates. 

If rescheduled dates are not suitable Learning IT will refund the cost of the booking in full.  No other form of compensation will be given .